Why Regular Servicing Matters
- Maximise Efficiency: Clean filters and coils reduce energy use and improve performance.
- Prevent Breakdowns: Routine checks help spot issues before they become costly repairs.
- Protect Your Warranty: Most manufacturer warranties require annual servicing.
- Breathe Cleaner Air: Maintained systems circulate fresher, healthier air.
What’s Included in a Typical Service
- Full system inspection and performance testing.
- Cleaning of filters, coils and condensate lines.
- Checking refrigerant pressures and F-Gas compliance.
- Electrical connection and control checks.
- Advice on system care and maintenance schedules.
We Service All Types of Systems
Whether it’s a single wall-mounted unit at home, a garden room installation, or a commercial multi-split system, we offer tailored servicing options to suit every setup. Each service includes full inspection, cleaning, performance testing, and an engineer report for complete peace of mind. We provide:
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Domestic Servicing & Maintenance
Keep your home systems running efficiently year-round.
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Commercial Servicing & Maintenance
Planned visits for offices, shops, and larger buildings.
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Garden Room Servicing & Maintenance
Compact systems maintained for all-season comfort.
Heat Pump Servicing & Maintenance
Whether you have an air-to-air or air-to-water heat pump, regular servicing is essential to keep your system efficient, reliable, and compliant. Our certified engineers carry out full checks on performance, refrigerant charge, electrical connections, filters, and flow rates - helping you get the most from your investment all year round.
We service:
- Domestic Heat Pumps – Keep your home warm in winter and cool in summer.
- Commercial Heat Pumps – Ensure stable comfort and energy efficiency across your workspace.
- Garden Room Heat Pumps – Compact systems designed for small outbuildings or modular spaces.
Servicing typically includes system inspection, cleaning, pressure and flow tests, electrical safety checks, and performance reporting.
Book Your Air Conditioning or Heat Pump Service
Planned Preventative Maintenance (PPM)
For larger properties or commercial premises, regular, scheduled maintenance is essential. Our PPM contracts are designed to prevent downtime, optimise energy efficiency, and ensure full compliance with F-Gas and manufacturer requirements.
We’ll create a tailored plan based on your equipment type, usage, and environment — ensuring your systems run smoothly all year round without unexpected breakdowns or costly repairs.
Benefits of a PPM contract:
- Guaranteed maintenance visits at agreed intervals.
- Priority call-outs and reduced downtime.
- Detailed service records for compliance and warranty protection.
- Lower running costs through proactive care.
Get a Free PPM Consultation
AirCon Maintenance FAQs
Servicing FAQs
How often should my air conditioning or heat pump be serviced?
How often should my air conditioning or heat pump be serviced?
We recommend servicing your system once every 12 months. Regular maintenance keeps it energy-efficient, reduces running costs, and helps prevent faults before they occur.
Do you service systems you didn’t install?
Do you service systems you didn’t install?
Yes, we can service most brands and systems, even if they weren’t originally installed by CoolEasy. Just provide the make and model when you enquire.
What’s included in a standard service?
What’s included in a standard service?
Our engineers check refrigerant levels, filters, pipework, and electrical connections, as well as system performance and energy efficiency. You’ll receive a service record for your warranty and F-Gas compliance.
Do I need to service both heating and cooling systems?
Do I need to service both heating and cooling systems?
Yes. Systems that both heat and cool (including air-to-air heat pumps) should be serviced before each major season to ensure reliable, efficient performance year-round.
How much does a typical service cost?
How much does a typical service cost?
Pricing varies depending on system type and location, but most domestic services start from around £120. You’ll receive a quote before any work begins.
Can you fix faults during a service?
Can you fix faults during a service?
Minor adjustments can often be made during a service visit. If a part replacement or further work is needed, we’ll provide a clear quote before proceeding.
PPM FAQs
What is Planned Preventative Maintenance (PPM)?
What is Planned Preventative Maintenance (PPM)?
PPM is a scheduled maintenance plan that ensures your air conditioning or heat pump systems stay compliant, efficient, and reliable — especially important for commercial or multi-site operations.
How often should PPM visits take place?
How often should PPM visits take place?
This depends on your system and environment, but most businesses opt for quarterly or bi-annual visits to maintain performance and meet warranty and F-Gas obligations.
Can PPM help reduce energy costs?
Can PPM help reduce energy costs?
Absolutely. Regular servicing and system optimisation can significantly lower energy consumption and reduce the risk of expensive breakdowns.
Do you provide compliance documentation?
Do you provide compliance documentation?
Yes, every PPM visit includes detailed service records, F-Gas certification updates, and any recommendations for future maintenance.
Can you manage multiple locations under one contract?
Can you manage multiple locations under one contract?
Yes, our PPM plans can cover several sites or units across the UK, with flexible scheduling and one point of contact for ease of management.
Do you offer emergency call-outs for PPM clients?
Do you offer emergency call-outs for PPM clients?
Yes. Clients with active PPM agreements receive priority response for urgent repairs or breakdowns.
Still have questions?
Contact our servicing team today